FAQs

Driver’s license, ID or passport.

Display a valid driving licence.
Turn the car around in its original condition. Don’t lose the contract.
Turn it with the same fuel you found it. Read the terms of the contract.

The renter and each driver must be at least 21 years old (Age limit is 75 years old) for all vehicle categories. It must display a valid driving license in its name which was issued at least 3 years ago! (3 years of driving experience minimum)

Our office is located in the center of Faliraki and specifically in Kalitheas Avenue, we also oblige at Rhodes Airport free of charge, all hotels in Faliraki, many populated areas and hotels all over the island.

The car has to turn with the same fuel that was taken. The fuel is in responsibility of the renter, if the car is turn with more fuel than the original our company cannot give money back.

You will immediately call the emergency phone that we gave you.

You will call directly on the emergency phone we gave you.

For the additional driver, the same terms are applied as the main driver (Free of Charge). All added drivers are covered from the insurance of the rented car.

A reservation is made online ( All Social Media, Email, Booking Form etc.) or from our central offices.

You can call us or contact us by email. Cancellations are free of charge. We kindly ask our customers to inform us at least 15 days before the rental. Please respect our convenient system about cancellation policy and inform us as soon as possible for possible cancellation.

You can call us or contact us by email if there is an extension availability.

The deliveries of cars are done in the morning (08:30-11:00) as normally (the deliveries can be made throughout the day, depending on the customer’s preferences) and are returned to the point we agreed the night 21:00 o’clock max as normally, following our company’s policy. (This applies only for one day rental period)
The hours of delivery and pick up of the rented car from and to the airport depend on the flight time of the current customer.

The minimum rental period is one day.

All cars should be returned either to the pickup point or to our office or to any hotel or at the airport/port or at the point of agreement exclusively within Rhodes at the time we have agreed.

You can call on the emergency phone we’ve given you.

It is forbidden to take rented cars outside Rhodes.

When you arrive and receive you luggage you must go at the parking area (Fast Car Park) that is opposite the arrivals B9 gate, behind the taxi station and you must call or message us on WhatsApp to enter the parking with your rental car. Our representative will be at the airport on your arrival time waiting for you call or WhatsApp message so he can enter at the parking area. He will wear the company’s insignia on his attire and he will help you with your rental car.

By making an online reservation you will receive a guaranteed price without requiring a credit card (Confirmation receipt will be send at your email).  Your credit card is not charged in any case. When you arrive at the rental location you will complete the financial transaction with one of our representatives.

A credit card is not required.

Calls and attached administrative penalties resulting from any violation of the Greek traffic code during the rental period are completely responsibility of the renter.

The price you receive in the offer is the final one, there is no hidden charge, and it concerns the request you have made.

Yes. It is possible to return your rental car in Rhodes to a different location, and it does not incur any extra charge to the tenant.

Cancellations are free of charge up to 15 days before your rental. In case you need to cancel the booking please inform us at least 15 days before your rental.

No. You can drive unlimited kilometers without any limit or extra charge.

KION Car Rentals F.D.W Super Cover Insurance covers: Fire & Theft, Terrorist Acts of Fire, Driver’s Personal accident, Liability for Fire, Lawyer’s Protection, Total Vehicle Destruction, Care at The Accident Site ( 24h road service), Physical Injuries Per Victim, Third Party Material Damage by Accident, Damage to an Uninsured Vehicle, Tires & Car Windows, Natural Causes, Immediately replacement of car in case of damage or accident, Interior Of The Car Coverage & Underneath Car Coverage.

• All inclusive Package: 100% Full Insurance F.D.W Super Cover (Fully Conclusion Damage Waiver – No Self Risk – 100% Protected – Wheels – Underside – Glass – Third Party Insurance – Fire & Theft Protection – Passengers Insurance), 24h Service – Road Assistance, Unlimited Mileage, Free Delivery to Port, Airport or Hotel, No deposit, No Credit Card, No Excess, No Guarantees, No Reservation Deposits, Cash At The Delivery Date Accepted, Fuel Policy (Same to Same), Free Additional Driver, VAT & Local Taxes Included, Free Baby – Child Seats and No Hidden Costs.